SMT ServiceDesk fulfills a critical need for MSPs, giving them a fully integrated service management solution that enables them to change their model for helpdesk support, turning reactive support into a complete service quality management and reporting solution that reinforces their service proposition and helps to develop enduring long term customer relationships. MAX ServiceDesk combines with MAX RemoteManagement to gives MSPs the key capabilities they need to build their business through high quality service with maximum internal efficiency.

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